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11.
Komunikacija v procesu reševanja reklamacij
Marko Zupan, 2009, undergraduate thesis

Found in: osebi
Keywords: ugovori, reklamacije, pritožbe, komuniciranje
Published: 15.10.2013; Views: 1436; Downloads: 47
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12.
Primerjava obdavčitve dohodkov fizičnih oseb pred in po 1. januarju 2005
Marko Stare, 2005, undergraduate thesis

Found in: osebi
Keywords: davki, davčna osnova, davčna stopnja, davčna olajšava, davčni zavezanci, dohodnina, socialna varnost, prispevki, diplomska dela
Published: 15.10.2013; Views: 1795; Downloads: 73
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13.
Nacionalna strategija kakovosti in varnosti v zdravstvu (2010-2015)
Marko Kiauta, Mircha Poldrugovac, Miran Rems, Andrej Robida, Biserka Simčič, 2010, other monographs and other completed works

Found in: osebi
Published: 15.10.2013; Views: 2788; Downloads: 97
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14.
Kako se odzivamo na krizo?
Marko Kiauta, 2012, professional article

Found in: osebi
Keywords: zdravstvo, spremembe, kriza, vodenje, kakovost
Published: 15.10.2013; Views: 1619; Downloads: 14
URL Full text (0,00 KB)

15.
Communication with elderly patients through an intermediary in family medicine
Danica Rotar-Pavlič, Igor Švab, Marko Kolšek, 2008, original scientific article

Abstract: Background: Accurate reporting of a patient's story is an important skill in medicine. A doctor's interpretation of the patient's story reflects not only what was actually said, but also the doctor's view of the problem. Additional problems may appear when an intermediary is used for communication with patients. This problems may be influenced by the circumstances of the interview and the personal characteristics of an intermediary. Objectives: The aim of the study was to identify common characteristics of information that is lost, added and matched in a consultation with an intermediary. Methods: The qualitative study was done on a sample of 39 elderly patients from 26 different practices. The first part of the study consisted of one-to-one semi-structured interviews with elderly patients that were transcribed and coded. In the second stage of the study the interviewers who were involved in the first stage of study were debriefed and questioned about their interviews with patients. All interviews were audiotaped and transcribed verba tim.The transcripts and the codes of the first stage were compared with the transcripts and codes of the second stage. Results: After the comparison of the patient's transcripts with the transcripts of the interviewers, the data could be divided in three cathegories of information: omitted data - data that appear in the transcripts of the patients, but not in the transcripts of the debriefing of the interviewers, added data - data that appear only in the transcripts of the debriefing of the interviewers and matchingdata - data that appear in the transcripts of the patients and in the debriefing of the interviewers. Conclusion: There are differences between what occurs in a medical interview and what is reported by the interviewer in a debriefing. Some information is omitted and new information may appear that may increase our understanding, but may also be a source of added bias.
Found in: osebi
Keywords: komunikacija, starejši bolniki, posredniki, družinska medicina
Published: 15.10.2013; Views: 3275; Downloads: 22
URL Full text (0,00 KB)

16.
Pogajanja za članstvo v Evropski uniji
Marko Kocjančič, 2006, undergraduate thesis

Found in: osebi
Keywords: Slovenija, Evropska unija, pogajanja, pogajalska izhodišča, pogodbe, članstvo, vključevanje, prehodna obdobja, evropski pravni red, slovenski pravni red, geografija, diplomska dela
Published: 15.10.2013; Views: 1473; Downloads: 60
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17.
Factors of successful innovation in services
Marko Ropret, Peter Fatur, Karmen Rodman, Borut Likar, 2011, original scientific article

Abstract: The objective of the research was to identify innovation factors influencing the performance of service companies. The study encompassed 87 Slovenian companies. The statistical analysis was performed in three phases. The first phase encompassed a principal component analysis, during which five potentially influential input and two output innovation factors were extracted. The second phase consisted of descriptive statistics, thus providing insights into the state of innovativeness in the service sector. Regression analysis followed in the final phase. The results of regression analysis identified the factor of innovation and market policy and the factor comparison with competition as influential on the average total benefit of the company from innovations. Interestingyz, both factors reveal an innovation 'follower' pattern in services, thus indicating that stronger company's own incentives may be required for a breakthrough innovation.
Found in: osebi
Keywords: service innovation, services, service management, research and development, analysis, Slovenia, principal component analysis, PCA, innovation policy, market policy, breakthrough innovation
Published: 15.10.2013; Views: 2326; Downloads: 54
URL Full text (0,00 KB)

18.
Kako dvigniti inovativnost podjetij v Sloveniji?
Borut Likar, Marko Ropret, Peter Fatur, 2012, other component parts

Found in: osebi
Keywords: inovativnost, ustvarjalnost, model raziskave, razvoj, znanje, podporno okolje
Published: 15.10.2013; Views: 1991; Downloads: 49
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19.
Model invencijsko-inovacijskega managementa in gospodarska uspešnost nizko in srednje-nizko tehnoloških podjetij
Marko Ropret, 2014, doctoral dissertation

Found in: osebi
Keywords: inoviranje, modeli, management, gospodarstvo, uspešnost, tehnologije, Slovenija, Nemčija, disertacije
Published: 10.07.2015; Views: 1736; Downloads: 69
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20.
Inovacijska in gospodarska uspešnost Slovenije v okolju Evropske unije
Peter Fatur, Borut Likar, Marko Ropret, 2014, independent scientific component part or a chapter in a monograph

Found in: osebi
Keywords: inovativnost, razvoj, inovacijska uspešnost, gospodarska uspešnost, Slovenija, Evropska unija
Published: 14.10.2015; Views: 1690; Downloads: 22
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