Keywords: ISO 9000:2000, industriija, avtomobili, kakovost, standardi, certifikati, management, procesi, organiziranostPublished in RUP: 15.10.2013; Views: 3028; Downloads: 141 Link to full textThis document has more files! More...
Keywords: ISO 9000, quality management systems, customer satisfaction, customer relationship management, standardsPublished in RUP: 15.10.2013; Views: 3193; Downloads: 86 Link to full text