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91.
Analiza zadovoljstva uporabnikov elektronskega bančništva
Stanislav Litrop, 2010, master's thesis

Keywords: bančništvo, banke, elektronsko poslovanje, storitve, kakovost, uporabniki, zadovojstvo
Published in RUP: 15.10.2013; Views: 5794; Downloads: 230
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92.
Kakovost storitev e-poslovalnice
Tomaž Blatnik, 2006, undergraduate thesis

Keywords: storitve, kakovost storitev, e-poslovanje, e-storitve, odjemalci, zadovoljstvo, SERVQUAL, diplomska dela
Published in RUP: 15.10.2013; Views: 3833; Downloads: 104
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