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1.
Restaurant quality measurement based on marketing factors : the managersʹ perspective
Marko Kukanja, 2015, original scientific article

Keywords: restaurant quality, service quality management, F&B management, marketing mix, Slovenia
Published in RUP: 08.08.2016; Views: 2995; Downloads: 70
URL Link to full text
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2.
Ensuring restaurant quality and guests' loyalty : an integrative model based on marketing (7P) approach
Marko Kukanja, Doris Gomezelj Omerzel, Borut Kodrič, 2016, original scientific article

Keywords: F&B management, loyalty, marketing mix, restaurant quality
Published in RUP: 08.08.2016; Views: 3391; Downloads: 150
URL Link to full text

3.
The development and management of visitor attractions
John Swarbrooke, 2000, higher education textbook

Abstract: #The #development and management of visitor attractions
Keywords: turizem, turistični proizvod, management, vodenje, prihodnost, kultura, muzeji, narava, naravna bogastva, znamenitosti, zabava, zabavna industrija, nakup, gostinstvo, marketing, trženje, strategija, strategija trženja, kvaliteta, uporaba človeških zmogljivosti, učbeniki, primeri, case study, Velika Britanija, tourism, tourist product, management, leadership, future, culture, museums, nature, natural resources, remarkableness, sight-seeing, entertainment, entertainment industry, shopping, catering, marketing, strategy, marketing strategy, quality, human resource management, textbooks, cases, case study, Great Britain
Published in RUP: 10.07.2015; Views: 4179; Downloads: 126
URL Link to full text

4.
A successful CRM implementation project in a service company : case study
Franka Piskar, Armand Faganel, 2009, original scientific article

Keywords: customer relationship management, implementation, customer focus, process approach, quality, customer information, marketing, service company, Slovenia
Published in RUP: 10.07.2015; Views: 3276; Downloads: 39
URL Link to full text

5.
Quality management systems in higher education
Armand Faganel, Slavko Dolinšek, 2005, published scientific conference contribution

Keywords: management systems, quality, European Quality Award, higher education
Published in RUP: 15.10.2013; Views: 2901; Downloads: 78
URL Link to full text

6.
The service university
Arild Tjeldvoll, 2010, original scientific article

Keywords: service university, quality, information technology, academic freedom, management
Published in RUP: 15.10.2013; Views: 3026; Downloads: 72
URL Link to full text

7.
The impact of the quality management system ISO 9000 on customer satisfaction of Slovenian companies
Franka Piskar, 2007, original scientific article

Keywords: ISO 9000, quality management systems, customer satisfaction, customer relationship management, standards
Published in RUP: 15.10.2013; Views: 3179; Downloads: 86
URL Link to full text

8.
Impact of strategic initiatives in management accounting on corporate financial performance
Husam Aldeen Al-Khadash, Mete Feridun, 2006, original scientific article

Keywords: strategic initiatives, improvement and financial performance, just in time, total quality management, activity based costing
Published in RUP: 15.10.2013; Views: 3176; Downloads: 74
URL Link to full text

9.
Talents, creativity and innovation in Austria and the Czech Republic
Barbara Ehrenstorfer, Tanja Peherstorfer, Jan Nový, 2013, original scientific article

Keywords: regional management, regional development, cross-border cooperation, quality of life and living, creativity
Published in RUP: 15.10.2013; Views: 3064; Downloads: 87
URL Link to full text
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