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1.
Service quality in restaurants operating in a rural area : the case of Slovenian Istria
Marko Kukanja, Tanja Planinc, 2019, original scientific article

Abstract: The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.
Keywords: restaurant industry, service quality, rural areas, Slovenian Istria
Published in RUP: 30.11.2021; Views: 844; Downloads: 32
.pdf Full text (3,64 MB)

2.
Efficiency analysis of restaurants operating in the rural ares : the case of Slovenia
Tanja Planinc, Marko Kukanja, 2019, original scientific article

Abstract: The purpose of this paper is to analyse the efficiency performance of restaurants operating in the rural areas of Slovenia. The sample consisted of 52 independently run rural restaurant facilities. Data were obtained from restaurant managers and restaurant firms' financial reports. Based on a convenience sampling method, only those restaurants whose only source of operating revenues was providing food in a restaurant setting were included in the sample.
Keywords: efficiency, restaurant industry, Slovenia
Published in RUP: 30.11.2021; Views: 804; Downloads: 27
.pdf Full text (3,74 MB)

3.
Classification and efficiency analysis of Slovenian restaurant SMEs
Tanja Planinc, Marko Kukanja, Saša Planinc, 2018, original scientific article

Keywords: efficiency, restaurant industry, cluster analysis, DEA
Published in RUP: 21.11.2021; Views: 865; Downloads: 22
.pdf Full text (3,97 MB)

4.
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