Keywords: restaurant quality, service quality management, F&B management, marketing mix, SloveniaPublished in RUP: 08.08.2016; Views: 2926; Downloads: 70 Link to full textThis document has more files! More...
Keywords: customer relationship management, implementation, customer focus, process approach, quality, customer information, marketing, service company, SloveniaPublished in RUP: 10.07.2015; Views: 3217; Downloads: 39 Link to full text
Keywords: service university, quality, information technology, academic freedom, managementPublished in RUP: 15.10.2013; Views: 2945; Downloads: 71 Link to full text