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1.
Quality public services dimensions model as a basis for better customer satisfaction management
Massimo Manzin, Gordana Žurga, Boris Mrak, 2012, izvirni znanstveni članek

Opis: In the paper, the importance of quality public services dimensions for achieving higher customer satisfaction is presented and explored on the example of Slovenian administrative units. Purpose of the research was to identify which quality dimensions are the most relevant for quality service delivery in Slovene administrative units in order to contribute to strengthening their customer satisfaction management. Survey questionnaire was developed to gather the research data and as the research methodology, structural equation modelling was used. Based on the research data from 402 respondents and the analysis conducted, the standardized model of the administrative procedure quality estimation was developed. The results prove that two latent variables - procedures and employees - exert the greatest influence on the general assessment of administrative procedure quality. Also other findings and conclusions are presented and discussed in the paper and some areas for further research and investigation are indicated.
Najdeno v: ključnih besedah
Povzetek najdenega: Zadetek v naslovu
Ključne besede: quality, public services, dimensions, structural equation modelling, customer satisfaction
Objavljeno: 15.10.2013; Ogledov: 1598; Prenosov: 34
URL Polno besedilo (0,00 KB)

2.
The relationship between fish length and otolith dimensions of mugilid fish, Liza kluzingeri (Day, 1888) collected from the Persian Gulf near Bandar Abbas
Laith A. Jawad, Zahra Sadighzadeh, Haithem K. Al-Busaidi, 2012, kratki znanstveni prispevek

Najdeno v: ključnih besedah
Povzetek najdenega: Zadetek v naslovu
Ključne besede: Liza kluzingeri, otolith dimensions, fish length, Persian Gulf
Objavljeno: 21.12.2015; Ogledov: 575; Prenosov: 3
URL Polno besedilo (0,00 KB)

3.
Using the cultural dimension and accounting value classification frameworks to investigate cultural diversity in a multi-national South African-based company
Stefan Stander, Pieter Buys, Merwe Oberholzer, 2013, izvirni znanstveni članek

Najdeno v: ključnih besedah
Povzetek najdenega: ...accounting value classification, corporate culture, cultural dimensions, mergers and acquisitions, resilience, sustainability, ...
Ključne besede: accounting value classification, corporate culture, cultural dimensions, mergers and acquisitions, resilience, sustainability
Objavljeno: 30.12.2015; Ogledov: 1363; Prenosov: 24
URL Polno besedilo (0,00 KB)
Gradivo ima več datotek! Več...

4.
Potencial za ustanovitev čezmejnega morskega zavarovanega območja v Piranskem zalivu in okolici, Severni Jadran
Matic Jančič, 2015, magistrsko delo

Najdeno v: ključnih besedah
Povzetek najdenega: ...NATURA 2000, Tursiops truncatus, Caretta caretta, human dimensions, crossborder cooperation, management plan...
Ključne besede: Piran Bay, marine protected area, transboundary conservation, NATURA 2000, Tursiops truncatus, Caretta caretta, human dimensions, crossborder cooperation, management plan
Objavljeno: 13.11.2017; Ogledov: 426; Prenosov: 12
URL Polno besedilo (0,00 KB)

5.
The prospect of a transboundary marine protected area to help resolve the Piran bay border dispute in the Northern Adriatic
Matic Jančič, 2016, objavljeni povzetek znanstvenega prispevka na konferenci

Najdeno v: ključnih besedah
Povzetek najdenega: ...NATURA 2000, Tursiops truncatus, Caretta caretta, human dimensions, crossborder cooperation, management plan...
Ključne besede: Piran Bay, marine protected area, transboundary conservation, NATURA 2000, Tursiops truncatus, Caretta caretta, human dimensions, crossborder cooperation, management plan
Objavljeno: 23.07.2019; Ogledov: 106; Prenosov: 3
URL Polno besedilo (0,00 KB)

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