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11.
The relationship between the quality of the idea and the strategic potential of a new venture
Patricia Fern Kavanagh, Robert D. Hisrich, 2010, izvirni znanstveni članek

Najdeno v: ključnih besedah
Povzetek najdenega: Zadetek v naslovu
Ključne besede: quality of ideas, strategic potential, entreprenezrship, opportunities
Objavljeno: 15.10.2013; Ogledov: 1224; Prenosov: 23
URL Polno besedilo (0,00 KB)
Gradivo ima več datotek! Več...

12.
Implementation of the ISO 9001
Franka Piskar, Slavko Dolinšek, 2006, izvirni znanstveni članek

Najdeno v: ključnih besedah
Povzetek najdenega: ...ISO 9001 series, qualitative management techniques, total quality management, quality awards, continuous improvement, ...
Ključne besede: ISO 9001 series, qualitative management techniques, total quality management, quality awards, continuous improvement
Objavljeno: 15.10.2013; Ogledov: 1754; Prenosov: 22
URL Polno besedilo (0,00 KB)

13.
The service university
Arild Tjeldvoll, 2010, izvirni znanstveni članek

Najdeno v: ključnih besedah
Povzetek najdenega: ...service university, quality, information technology, academic freedom, management, ...
Ključne besede: service university, quality, information technology, academic freedom, management
Objavljeno: 15.10.2013; Ogledov: 1434; Prenosov: 25
URL Polno besedilo (0,00 KB)
Gradivo ima več datotek! Več...

14.
Quality management systems in higher education
Armand Faganel, Slavko Dolinšek, 2005, objavljeni znanstveni prispevek na konferenci

Najdeno v: ključnih besedah
Povzetek najdenega: Zadetek v naslovu
Ključne besede: management systems, quality, European Quality Award, higher education
Objavljeno: 15.10.2013; Ogledov: 1451; Prenosov: 27
URL Polno besedilo (0,00 KB)
Gradivo ima več datotek! Več...

15.
Trade types in Slovenian primary and processed agrucultural trade
Štefan Bojnec, Darja Majkovič, Jernej Turk, 2005, objavljeni znanstveni prispevek na konferenci

Najdeno v: ključnih besedah
Povzetek najdenega: ...trade types, trade quality, intra-industry trade, ...
Ključne besede: trade types, trade quality, intra-industry trade
Objavljeno: 15.10.2013; Ogledov: 1551; Prenosov: 24
URL Polno besedilo (0,00 KB)
Gradivo ima več datotek! Več...

16.
Quality public services dimensions model as a basis for better customer satisfaction management
Massimo Manzin, Gordana Žurga, Boris Mrak, 2012, izvirni znanstveni članek

Opis: In the paper, the importance of quality public services dimensions for achieving higher customer satisfaction is presented and explored on the example of Slovenian administrative units. Purpose of the research was to identify which quality dimensions are the most relevant for quality service delivery in Slovene administrative units in order to contribute to strengthening their customer satisfaction management. Survey questionnaire was developed to gather the research data and as the research methodology, structural equation modelling was used. Based on the research data from 402 respondents and the analysis conducted, the standardized model of the administrative procedure quality estimation was developed. The results prove that two latent variables - procedures and employees - exert the greatest influence on the general assessment of administrative procedure quality. Also other findings and conclusions are presented and discussed in the paper and some areas for further research and investigation are indicated.
Najdeno v: ključnih besedah
Povzetek najdenega: Zadetek v naslovu
Ključne besede: quality, public services, dimensions, structural equation modelling, customer satisfaction
Objavljeno: 15.10.2013; Ogledov: 1698; Prenosov: 37
URL Polno besedilo (0,00 KB)

17.
Competing through quality in higher education
Armand Faganel, Mirna Macur, 2005, objavljeni znanstveni prispevek na konferenci

Najdeno v: ključnih besedah
Povzetek najdenega: Zadetek v naslovu
Ključne besede: higher education, services, quality, SERVQUAL, students
Objavljeno: 15.10.2013; Ogledov: 1418; Prenosov: 24
URL Polno besedilo (0,00 KB)
Gradivo ima več datotek! Več...

18.
Vidiki spremljanja dejanske obremenitve študentov
Jasna Kržin Stepišnik, 2007, magistrsko delo

Najdeno v: ključnih besedah
Povzetek najdenega: ...Bologna process, higher education, quality in education, credit system, knowledge, time spent...
Ključne besede: Bologna process, higher education, quality in education, credit system, knowledge, time spent in studying, student workload
Objavljeno: 15.10.2013; Ogledov: 1764; Prenosov: 38
URL Polno besedilo (0,00 KB)
Gradivo ima več datotek! Več...

19.
Institutional quality of a higher education institution from the perspective of employers
Karmen Rodman, Roberto Biloslavo, Silva Bratož, 2013, izvirni znanstveni članek

Opis: The present paper proposes a theoretical model of institutional quality of a higher education institution (HEI) which, in addition to the internal dimensions of quality, incorporates also the external dimension, i.e. the outcomes dimension. This dimension has been neglected by the quality standards and models examined in our paper. Furthermore, the standards and models analyzed consider stakeholders as one of the quality factors of a HEI. The stakeholders perspective is seen as a lens through which stakeholders define, control and assess the quality of a HEI. The proposed model therefore gives stakeholders greater significance compared to the dimensions of institutional quality of a HEI. The model has been validated from the employers perspective. On the basis of 339 completed questionnaires or a 39.74 % response rate we concluded that outcomes constitute the most important dimension of institutional quality of a HEI from the perspective of employers in Slovenia. The outcomes dimension is followed, in descending order, by the non-financial resources and inputs, sustainable development, value chain, and, finally, the financial resources and inputs dimensions. The results of the study have shown that of the 44 quality factors of a HEI the following data are of key importance to employers: information on the participation of students in practical training, achievements of graduates at the workplace, implementation of a HEIs research achievements in practice, graduate employability, and a HEIs responsiveness to the demands and changes in the environment.
Najdeno v: ključnih besedah
Povzetek najdenega: Zadetek v naslovu
Ključne besede: higher education institutions, institutional quality, quality management, outcomes, Slovenia
Objavljeno: 15.10.2013; Ogledov: 1653; Prenosov: 57
URL Polno besedilo (0,00 KB)

20.
A successful CRM implementation project in a service company
Franka Piskar, Armand Faganel, 2009, izvirni znanstveni članek

Najdeno v: ključnih besedah
Povzetek najdenega: ...relationship management, implementation, customer focus, process approach, quality, customer information, marketing, service company, Slovenia, ...
Ključne besede: customer relationship management, implementation, customer focus, process approach, quality, customer information, marketing, service company, Slovenia
Objavljeno: 10.07.2015; Ogledov: 1739; Prenosov: 20
URL Polno besedilo (0,00 KB)

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