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3. The development and management of visitor attractionsJohn Swarbrooke, 2000, učbenik za višje in visoke šole Opis: #The #development and management of visitor attractions Ključne besede: turizem, turistični proizvod, management, vodenje, prihodnost, kultura, muzeji, narava, naravna bogastva, znamenitosti, zabava, zabavna industrija, nakup, gostinstvo, marketing, trženje, strategija, strategija trženja, kvaliteta, uporaba človeških zmogljivosti, učbeniki, primeri, case study, Velika Britanija, tourism, tourist product, management, leadership, future, culture, museums, nature, natural resources, remarkableness, sight-seeing, entertainment, entertainment industry, shopping, catering, marketing, strategy, marketing strategy, quality, human resource management, textbooks, cases, case study, Great Britain Objavljeno v RUP: 10.07.2015; Ogledov: 4204; Prenosov: 126 Povezava na celotno besedilo |
4. A successful CRM implementation project in a service company : case studyFranka Piskar, Armand Faganel, 2009, izvirni znanstveni članek Ključne besede: customer relationship management, implementation, customer focus, process approach, quality, customer information, marketing, service company, Slovenia Objavljeno v RUP: 10.07.2015; Ogledov: 3314; Prenosov: 39 Povezava na celotno besedilo |
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