Opis: The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.Ključne besede: restaurant industry, service quality, rural areas, Slovenian IstriaObjavljeno v RUP: 30.11.2021; Ogledov: 845; Prenosov: 32 Celotno besedilo (3,64 MB)
Ključne besede: domestic customers, restaurant industry, service quality, DINESERV, Opatija, PortorožObjavljeno v RUP: 08.08.2016; Ogledov: 2870; Prenosov: 89 Povezava na celotno besedilo
Ključne besede: restaurant quality, service quality management, F&B management, marketing mix, SloveniaObjavljeno v RUP: 08.08.2016; Ogledov: 2926; Prenosov: 70 Povezava na celotno besediloGradivo ima več datotek! Več...
Ključne besede: F&B management, loyalty, marketing mix, restaurant qualityObjavljeno v RUP: 08.08.2016; Ogledov: 3302; Prenosov: 149 Povezava na celotno besedilo