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111.
Trženje storitev v zobozdravstveni dejavnosti
Maja Banko, 2011, diplomsko delo

Ključne besede: zobozdravstvena dejavnost, zobozdravniki, trženje, storitve, oglaševanje
Objavljeno v RUP: 15.10.2013; Ogledov: 3134; Prenosov: 144
URL Povezava na celotno besedilo
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112.
Facial attractiveness and stereotypes of hotel guests
Žana Čivre, Mladen Knežević, Petra Zabukovec Baruca, Daša Fabjan, 2013, izvirni znanstveni članek

Opis: The purpose of this research was to determine social interaction between hospitality employees and their guests, and consequently assess how front-line employees categorize and stereotype hotel guests based on their facial attractiveness with reference to three main characteristics. Social stereotypes represent a means of information transmission in the communication process and can enable a more rapid transfer of information during the service delivery in the hospitality industry. The experimental research was conducted with 113 hospitality employees at seven hospitality organizations on the Slovenian coast. The results showed a correlation between the perception of hotel guests' facial attractiveness with their assumed characteristics that can lead to stereotyping. Hotel employees often link the guests' facial attractiveness with three common perceived characteristics - guests' propensity to spend, guests' predisposition to being demanding and guests' 'kindness', and tend to stereotype them on the same basis. These research findings contribute to a better understanding of the complex interactions that occur during a service encounter and show how facial attractiveness of guests plays an important role in the construction of stereotypes by the hospitality employees.
Ključne besede: storitve, socialna interakcija, privlačnost obraza, stereotipi, eksperimentalna raziskava, turizem
Objavljeno v RUP: 15.10.2013; Ogledov: 12226; Prenosov: 66
URL Povezava na celotno besedilo

113.
114.
Mobilni plačilni sistemi in bančništvo
Damjan Andrej Veselko, 2007, diplomsko delo

Ključne besede: bančništvo, spletno bančništvo, mobilni plačilni sistemi, internet, storitve, varnost, diplomska dela
Objavljeno v RUP: 15.10.2013; Ogledov: 3287; Prenosov: 95
URL Povezava na celotno besedilo
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115.
Vzroki in področja prestrukturiranja izbranega podjetja
Ružica Pavlović, 2008, diplomsko delo

Ključne besede: prestrukturiranje, krizni management, storitve, motorna vozila, trženje, konkurenca, potrošniki
Objavljeno v RUP: 15.10.2013; Ogledov: 2333; Prenosov: 92
URL Povezava na celotno besedilo
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116.
A research of critical factors in the cloud service approach
Heli Nevala, Christina Ollila-Tåg, Pia Pitkäkoski, Josu Takala, Jari Toivola, 2012, izvirni znanstveni članek

Opis: The purpose of this study is to find out how to manage knowhow in an old company with a new service. There are many different matters of concern when launching a new service on the market. That is why the aim of this study was to give priority to areas in managing the knowhow and thus support the management to aim in the right direction from the very beginning. This can also work as a competitive advantage for the new service. The point of view has been gained from management students who are experienced in business life. The group members had a realistic basis from their experiences to compare the existing systems to this new one. The chosen view can also help an existing company to see its own functions and processes in a new way, which tends to become difficult after years of operation. This leads to another positive aspect - improvement and developing. The study is based on the Critical Factor Index method which had here a different function than it usually does. Basically all the other results given by the Critical Factor Index are based on a questionnaire inside the companies. In this case, the study was carried out by using external experts. The aim of the study was also to find out the differences pointed out between different answering groups: managers, sales personnel and experts.
Ključne besede: odločanje, poslovne strategije, razporejanje virov, storitve v oblaku, programska oprema
Objavljeno v RUP: 15.10.2013; Ogledov: 2869; Prenosov: 77
URL Povezava na celotno besedilo

117.
Poslovni načrt ustanovitve podjetja
Sara Gojak, 2010, diplomsko delo

Ključne besede: nepremičnine, objekti, poslovni načrt, tržna analiza, podjetništvo, storitve, finančni načrt, poslovanje
Objavljeno v RUP: 15.10.2013; Ogledov: 4167; Prenosov: 193
URL Povezava na celotno besedilo
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118.
119.
Vpliv standarda ISO 9001 na kakovost storitev
David Bombek, 2009, diplomsko delo

Ključne besede: ISO, standardi, kakovost, podjetništvo, Slovenija, zahteve standarda, procesni pristop, storitve
Objavljeno v RUP: 15.10.2013; Ogledov: 3319; Prenosov: 132
URL Povezava na celotno besedilo
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120.
Razvoj in možnosti mobilnega bančništva v Sloveniji
Snežana Geverić, 2008, diplomsko delo

Ključne besede: bančništvo, mobilno bančništvo, e-bančništvo, mobilne storitve, tržne poti
Objavljeno v RUP: 15.10.2013; Ogledov: 2883; Prenosov: 110
URL Povezava na celotno besedilo
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