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101.
Facial attractiveness and stereotypes of hotel guests
Žana Čivre, Mladen Knežević, Petra Zabukovec Baruca, Daša Fabjan, 2013, original scientific article

Abstract: The purpose of this research was to determine social interaction between hospitality employees and their guests, and consequently assess how front-line employees categorize and stereotype hotel guests based on their facial attractiveness with reference to three main characteristics. Social stereotypes represent a means of information transmission in the communication process and can enable a more rapid transfer of information during the service delivery in the hospitality industry. The experimental research was conducted with 113 hospitality employees at seven hospitality organizations on the Slovenian coast. The results showed a correlation between the perception of hotel guests' facial attractiveness with their assumed characteristics that can lead to stereotyping. Hotel employees often link the guests' facial attractiveness with three common perceived characteristics - guests' propensity to spend, guests' predisposition to being demanding and guests' 'kindness', and tend to stereotype them on the same basis. These research findings contribute to a better understanding of the complex interactions that occur during a service encounter and show how facial attractiveness of guests plays an important role in the construction of stereotypes by the hospitality employees.
Found in: ključnih besedah
Summary of found: ...ocialna interakcija, privlačnost obraza, stereotipi, eksperimentalna raziskava, turizem, ...
Keywords: storitve, socialna interakcija, privlačnost obraza, stereotipi, eksperimentalna raziskava, turizem
Published: 15.10.2013; Views: 10092; Downloads: 14
URL Full text (0,00 KB)

102.
Trženjski splet hotelskega podjetja
Karmen Žlogar, 2005, undergraduate thesis

Found in: ključnih besedah
Summary of found: ...turizem, trženje, hotel, podjetje, trženjski splet, raziskava, diplomska...
Keywords: turizem, trženje, hotel, podjetje, trženjski splet, raziskava, diplomska dela
Published: 15.10.2013; Views: 2180; Downloads: 90
URL Full text (0,00 KB)
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103.
Trženje športnih priprav v obalnem turizmu
Željko Fatorić, 2008, undergraduate thesis

Found in: ključnih besedah
Summary of found: ...športni turizem, športne priprave, trženje, športna infrastruktura, športna prehrana,...
Keywords: športni turizem, športne priprave, trženje, športna infrastruktura, športna prehrana
Published: 15.10.2013; Views: 1462; Downloads: 54
URL Full text (0,00 KB)
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104.
Trženjska strategija v turizmu v občini
Blaž Erčulj, 2010, undergraduate thesis

Found in: ključnih besedah
Summary of found: ...trženje, trženjski splet, segmentacija trga, trženjska strategija, turizem, ...
Keywords: trženje, trženjski splet, segmentacija trga, trženjska strategija, turizem
Published: 15.10.2013; Views: 1259; Downloads: 60
URL Full text (0,00 KB)
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105.
Trendi in izzivi v živilstvu, prehrani, gostinstvu in turizmu
2010

Found in: ključnih besedah
Summary of found: ...prehrana, turizem, ...
Keywords: prehrana, turizem
Published: 10.07.2015; Views: 1863; Downloads: 42
URL Full text (0,00 KB)

106.
International conference of trends, impacts and policies on tourism development
2006

Found in: ključnih besedah
Summary of found: ...konference, turizem, trendi, politika razvoja, planiranje turizma, ...
Keywords: konference, turizem, trendi, politika razvoja, planiranje turizma
Published: 10.07.2015; Views: 993; Downloads: 16
URL Full text (0,00 KB)

107.
Journal of travel & tourism marketing
1992

Found in: ključnih besedah
Summary of found: ...turizem, mednarodni turizem, potovanja, trženje, ...
Keywords: turizem, mednarodni turizem, potovanja, trženje
Published: 10.07.2015; Views: 677; Downloads: 12
URL Full text (0,00 KB)

108.
The future success of tourism
2008

Found in: ključnih besedah
Summary of found: ...turizem, posveti, raziskave, delavnice, ...
Keywords: turizem, posveti, raziskave, delavnice
Published: 10.07.2015; Views: 714; Downloads: 5
URL Full text (0,00 KB)

109.
Strategija razvoja turizma v občini Piran 2009 - 2015
Maja Uran Maravić, Rok Ovsenik, Emil Juvan, 2009

Found in: ključnih besedah
Summary of found: ...turizem, razvoj, strategije, občina Piran, ...
Keywords: turizem, razvoj, strategije, občina Piran
Published: 10.07.2015; Views: 2940; Downloads: 29
URL Full text (0,00 KB)

110.
Medkulturna srečanja v turizmu
Zorana Medarić, 2011, original scientific article

Found in: ključnih besedah
Summary of found: ...medkulturnost, turizem, turisti, lokalno prebivalstvo, slovenska Istra, ...
Keywords: medkulturnost, turizem, turisti, lokalno prebivalstvo, slovenska Istra
Published: 10.07.2015; Views: 1492; Downloads: 9
URL Full text (0,00 KB)

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