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430. Analiza zadovoljstva komitentov hranilniceAleš Crnica, 2011, undergraduate thesis Keywords: hranilnice, storitve, kakovost, komitenti, zadovoljstvo, zvestoba, merjenje, modeli, pričakovanja Published in RUP: 15.10.2013; Views: 3789; Downloads: 155 Link to full text This document has more files! More... |