Service quality in restaurants operating in a rural area : the case of Slovenian Istria

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Title:	Service quality in restaurants operating in a rural area : the case of Slovenian Istria
Authors:	ID Kukanja, Marko (Author) ID Planinc, Tanja (Author)
Files:	RAZ_Kukanja_Marko_i2019.pdf (3,64 MB) MD5: 90A9586F5C34D69BB33CBD4A1DAA0AE5
Language:	English
Work type:	Unknown
Typology:	1.01 - Original Scientific Article
Organization:	ZUP - University of Primorska Press
Abstract:	The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.
Keywords:	restaurant industry, service quality, rural areas, Slovenian Istria
Year of publishing:	2019
Number of pages:	str. 147-159, 220-221
Numbering:	Year 12, no. 2
PID:	20.500.12556/RUP-17404
UDC:	338.488.2
ISSN on article:	1855-3303
DOI:	10.26493/2335-4194.12.147-159
COBISS.SI-ID:	1541955012
Publication date in RUP:	30.11.2021
Views:	946
Downloads:	34
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Title:	Academica turistica. tourism & innovation journal
Publisher:	Turistica, Turistica, University of Primorska Press
ISSN:	1855-3303
COBISS.SI-ID:	237856768

Language:	Slovenian
Keywords:	prehrambno gostinstvo, kvaliteta postrežbe, slovenska Istra, ruralna področja

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