Title: | Service encounter related process quality, patient satisfaction, and behavioral intention |
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Authors: | ID Nandkumar, Mekoth (Author) ID Babu, George P. (Author) ID Dalvi, Vidya (Author) ID Rajanala, Nirmala (Author) ID Nizomadinov, Khuseyn (Author) |
Files: | http://www.fm.upr.si/zalozba/ISSN/1854-4231/6_333-350.pdf
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Language: | English |
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Work type: | Not categorized |
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Typology: | 1.01 - Original Scientific Article |
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Organization: | UPR - University of Primorska
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Keywords: | zdravstvo, storitve, kakovost, pacienti, zadovoljstvo, Indija |
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Year of publishing: | 2011 |
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Number of pages: | Str. 333-350 |
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Numbering: | Leto 6, št. 4 |
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PID: | 20.500.12556/RUP-2695 |
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ISSN: | 1854-4231 |
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UDC: | 338.46:005.336.3(540) |
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COBISS.SI-ID: | 4194519 |
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Publication date in RUP: | 15.10.2013 |
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Views: | 2963 |
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Downloads: | 83 |
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