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Title:Service encounter related process quality, patient satisfaction, and behavioral intention
Authors:ID Nandkumar, Mekoth (Author)
ID Babu, George P. (Author)
ID Dalvi, Vidya (Author)
ID Rajanala, Nirmala (Author)
ID Nizomadinov, Khuseyn (Author)
Files:URL http://www.fm.upr.si/zalozba/ISSN/1854-4231/6_333-350.pdf
 
Language:English
Work type:Not categorized
Typology:1.01 - Original Scientific Article
Organization:UPR - University of Primorska
Keywords:zdravstvo, storitve, kakovost, pacienti, zadovoljstvo, Indija
Year of publishing:2011
Number of pages:Str. 333-350
Numbering:Leto 6, št. 4
PID:20.500.12556/RUP-2695 This link opens in a new window
ISSN:1854-4231
UDC:338.46:005.336.3(540)
COBISS.SI-ID:4194519 This link opens in a new window
Publication date in RUP:15.10.2013
Views:2963
Downloads:83
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Secondary language

Language:English
Keywords:service encounter, process quality, patient satisfaction, behavioral intentions, India


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