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Title:Zadovoljstvo strank z reševanjem škod kot dejavnik uspeha pri trženju zavarovanj
Authors:Ojsteršek, Vojka (Author)
Gorenak, Irena (Mentor) More about this mentor... This link opens in a new window
Files:URL http://www.ediplome.fm-kp.si/Ojstersek_Vojka_20081013.pdf
 
.pdf Ojstersek_Vojka_20081013.pdf (1,45 MB)
 
Language:Slovenian
Work type:Master's thesis
Tipology:2.09 - Master's Thesis
Organization:FM - Faculty of Management
Keywords:zavarovalništvo, zavarovalniška storitev, varnost, kakovost storitve, zvestoba, zaupanje, zadovoljstvo zavarovancev
Year of publishing:2008
Publisher:[V. Ojstršek]
Number of pages:XI, 107 str. + pril.
Place:Koper
UDC:368.025.7-057.187(043.3)
COBISS_ID:2861271 Link is opened in a new window
Views:1111
Downloads:33
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