Service recovery in transition economies

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Title:	Service recovery in transition economies
Authors:	ID Gubler, Wendy Kay (Author) ID McCarter, Matthew W. (Author) ID Seawright, Christie K. W. (Author) ID Zhang, Yuli (Author)
Files:	http://www.fm-kp.si/zalozba/ISSN/1581-6311/6_023-051.pdf
Language:	English
Work type:	Not categorized
Typology:	1.01 - Original Scientific Article
Organization:	FM - Faculty of Management
Keywords:	gospodarstvo, tranzicija, storitve
Year of publishing:	2008
Number of pages:	str. 23-51
Numbering:	Vol. 6, no. 1
PID:	20.500.12556/RUP-3496
ISSN:	1581-6311
UDC:	339.9(57+510)
COBISS.SI-ID:	2571735
Publication date in RUP:	15.10.2013
Views:	2838
Downloads:	63
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