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Title:Managing dualities for efficiency and effectiveness of organisations
Authors:Biloslavo, Roberto (Author)
Bagnoli, Carlo (Author)
Rusjan Figelj, Roland (Author)
Work type:Not categorized
Tipology:1.01 - Original Scientific Article
Organization:FM - Faculty of Management
Abstract:Purpose The paper presents the concept of duality, which presupposes the synthesis of two apparently opposing organisations properties. The purpose of the paper is to empirically verify whether management of dualities correlates with effectiveness and efficiency of organisations. Design/methodology/approach The research examines 21 dualities at the normative and strategic level of organisational policy. The research was undertaken in two phases. In the first phase, effectiveness and efficiency indicators were defined by applying the analytic hierarchy process method within an expert group. In the second phase, a questionnaire was sent to 49 CEOs of mid-size and large companies operating in the food, beverage and foodstuff production industry in Slovenia. The questionnaire applied the semantic differential scale. Findings The fundamental research hypothesis argues that organisations that are able to transcend the so-called duality paradox thus enhance their effectiveness or/and efficiency. The results partly confirm this fundamental hypothesis within the limitations of the research sample. In terms of future research, the findings offer a valuable starting point for studies involving a larger sample of industries and organisations. Practical implications The research findings present enough evidence that although management of dualities does not assure effectiveness and efficiency of organisation, it is a core driver that should enhance a firms performance relative to its competitors. This means that managers need to develop an ability to constructively face the tensions of opposing dualities, and instead of choosing one at the expense of the other, generating a creative solution of the tensions in the form of a new dynamic model that recognizes dualities as complements and not as forces facing each other. Originality/value From a theoretical point of view, it has been observed that management and organisational research have been mainly focused on the definition of organisational dualities or paradoxes and how organisations can sustain competing demands simultaneously. The paper contributes to developing a debate on the potential of managing organisational dualities for greater organisational effectiveness and efficiency.
Keywords:dualities, paradox, organizational policy, organizational effectiveness, organizational effiiciebncy, normative managemnet, strategic management, Slovenia
Year of publishing:2013
Number of pages:Str. 423-442
Numbering:No. 3, Vol. 113
COBISS_ID:4684503 Link is opened in a new window
Categories:Document is not linked to any category.
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Secondary language

Keywords:dualnost, paradoks, politika organizacije, učinkovitost, uspešnost, strateški management, poslovanje, normiranje, Slovenija


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