Komunikacija v procesu reševanja reklamacij

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Title:	Komunikacija v procesu reševanja reklamacij
Authors:	ID Zupan, Marko (Author) ID Faganel, Armand (Mentor) More about this mentor...
Files:	http://www.ediplome.fm-kp.si/Zupan_Marko_20091028.pdf Zupan_Marko_20091028.pdf (383,88 KB) MD5: FB5D85AE1A3B18E1FDD2BB7D2C488FC9
Language:	Slovenian
Work type:	Undergraduate thesis
Typology:	2.11 - Undergraduate Thesis
Organization:	FM - Faculty of Management
Keywords:	ugovori, reklamacije, pritožbe, komuniciranje
Place of publishing:	Koper
Publisher:	[M. Zupan]
Year of publishing:	2009
Number of pages:	VIII, 38 str.
PID:	20.500.12556/RUP-436
UDC:	316.77(043.2)
COBISS.SI-ID:	3314903
Publication date in RUP:	15.10.2013
Views:	3163
Downloads:	122
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