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Title:Institutional quality of a higher education institution from the perspective of employers
Authors:Rodman, Karmen (Author)
Biloslavo, Roberto (Author)
Bratož, Silva (Author)
Work type:Not categorized
Tipology:1.01 - Original Scientific Article
Organization:FM - Faculty of Management
Abstract:The present paper proposes a theoretical model of institutional quality of a higher education institution (HEI) which, in addition to the internal dimensions of quality, incorporates also the external dimension, i.e. the outcomes dimension. This dimension has been neglected by the quality standards and models examined in our paper. Furthermore, the standards and models analyzed consider stakeholders as one of the quality factors of a HEI. The stakeholders perspective is seen as a lens through which stakeholders define, control and assess the quality of a HEI. The proposed model therefore gives stakeholders greater significance compared to the dimensions of institutional quality of a HEI. The model has been validated from the employers perspective. On the basis of 339 completed questionnaires or a 39.74 % response rate we concluded that outcomes constitute the most important dimension of institutional quality of a HEI from the perspective of employers in Slovenia. The outcomes dimension is followed, in descending order, by the non-financial resources and inputs, sustainable development, value chain, and, finally, the financial resources and inputs dimensions. The results of the study have shown that of the 44 quality factors of a HEI the following data are of key importance to employers: information on the participation of students in practical training, achievements of graduates at the workplace, implementation of a HEIs research achievements in practice, graduate employability, and a HEIs responsiveness to the demands and changes in the environment.
Keywords:higher education institutions, institutional quality, quality management, outcomes, Slovenia
Year of publishing:2013
COBISS_ID:4642263 Link is opened in a new window
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Secondary language

Keywords:visokošolske institucije, institucionalna kakovost, kakovostno vodenje, dosežki, Slovenija


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