Odziv odjemalcev na učinkovitost reševanja reklamacij : zaključna projektna naloga

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Title:	Odziv odjemalcev na učinkovitost reševanja reklamacij : zaključna projektna naloga
Authors:	ID Mihačič, Tomo (Author) ID Bratina, Danjel (Mentor) More about this mentor...
Files:	http://www.ediplome.fm-kp.si/Mihacic_Tomo_20150820.pdf Mihacic_Tomo_20150820.pdf (661,31 KB) MD5: 21A5F23399CF06F65E5E46C504181B29
Language:	Slovenian
Work type:	Final paper
Typology:	2.11 - Undergraduate Thesis
Organization:	FM - Faculty of Management
Keywords:	reklamacije, pritožbe, potrošniki, kakovost
Place of publishing:	Koper
Publisher:	[T. Mihačič]
Year of publishing:	2015
Number of pages:	VIII, 36 str.
PID:	20.500.12556/RUP-6946
UDC:	658.818.4(043.2)
COBISS.SI-ID:	1537696196
Publication date in RUP:	13.10.2015
Views:	2540
Downloads:	138
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