Uporaba ITIL priporočil na področju podpore uporabnikom IT podjetij : zaključna naloga

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Title:	Uporaba ITIL priporočil na področju podpore uporabnikom IT podjetij : zaključna naloga
Authors:	ID Miceva, Biljana (Author) ID Bavec, Cene (Mentor) More about this mentor...
Files:	http://www.famnit.upr.si/sl/izobrazevanje/zakljucna_dela/view/286
Language:	Slovenian
Work type:	Final paper
Typology:	2.11 - Undergraduate Thesis
Organization:	FAMNIT - Faculty of Mathematics, Science and Information Technologies
Keywords:	ITIL, IT podjetje, IT menedžment, IT storitev, podpora uporabnikom
Place of publishing:	Koper
Publisher:	[B. Miceva]
Year of publishing:	2015
Number of pages:	IX, 35 f.
PID:	20.500.12556/RUP-7187
UDC:	004(043.2)
COBISS.SI-ID:	1537648324
Publication date in RUP:	14.10.2015
Views:	2999
Downloads:	28
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Language:	English
Title:	The use of ITIL guidance in the field of user support in IT companies
Keywords:	ITIL, IT company, IT management, IT service, service desk

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