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Title:Uporaba ITIL priporočil na področju podpore uporabnikom IT podjetij : zaključna naloga
Authors:ID Miceva, Biljana (Author)
ID Bavec, Cene (Mentor) More about this mentor... This link opens in a new window
Files:URL http://www.famnit.upr.si/sl/izobrazevanje/zakljucna_dela/view/286
 
Language:Slovenian
Work type:Final paper
Typology:2.11 - Undergraduate Thesis
Organization:FAMNIT - Faculty of Mathematics, Science and Information Technologies
Keywords:ITIL, IT podjetje, IT menedžment, IT storitev, podpora uporabnikom
Place of publishing:Koper
Publisher:[B. Miceva]
Year of publishing:2015
Number of pages:IX, 35 f.
PID:20.500.12556/RUP-7187 This link opens in a new window
UDC:004(043.2)
COBISS.SI-ID:1537648324 This link opens in a new window
Publication date in RUP:15.10.2015
Views:2432
Downloads:24
Metadata:XML RDF-CHPDL DC-XML DC-RDF
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Secondary language

Language:English
Title:The use of ITIL guidance in the field of user support in IT companies
Keywords:ITIL, IT company, IT management, IT service, service desk


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