Strategije soočanja prodajalcev tekstila s problematičnimi kupci : zaključna naloga

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Title:	Strategije soočanja prodajalcev tekstila s problematičnimi kupci : zaključna naloga
Authors:	ID Semenič, Urška (Author) ID Arzenšek, Ana (Mentor) More about this mentor...
Files:	http://www.famnit.upr.si/sl/izobrazevanje/zakljucna_dela/view/597
Language:	Slovenian
Work type:	Final paper
Typology:	2.11 - Undergraduate Thesis
Organization:	FAMNIT - Faculty of Mathematics, Science and Information Technologies
Keywords:	čustveno delo, problematični kupci, strategije soočanja, stres
Place of publishing:	Koper
Place of performance:	Koper
Publisher:	[U. Semenič]
Year of publishing:	2017
Year of performance:	2017
Number of pages:	VII, 31 f., [6] f. pril.
PID:	20.500.12556/RUP-8787
UDC:	159.9(043.2)
COBISS.SI-ID:	1539706308
Publication date in RUP:	13.11.2017
Views:	2286
Downloads:	39
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Language:	English
Title:	Coping strategies of textile retailers for dealing with problematic customers
Keywords:	emotional work, problematic customers, coping strategies, stress

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