Case StudyPopa, Luciana Maria (Avtor) smart tourismsmart tourist destinationssmart citiesagile and resilient destinationsThe paper explores the concept of smart tourism in relation to Bucharest, aiming to assess whether the city qualifies as a smart tourist destination. It includes a literature review to define "smart" in the tourism context, a qualitative analysis of semi-structured interviews, with expert interviews from tourism, IT, education, and NGO sectors to understand the role of technology in destination, and a PESTE analysis to identify key challenges and opportunities, for a deeper look at the interview results. The study proposes indicators for evaluating a smart destination and offers practical recommendations. The research provides meaningful insights with strong practical value for tourism decision-makers. It also serves as a foundation for future studies, potentially focusing on the balance between tradition and innovation in the context of smart tourism.University of Primorska Press20252026-03-04 08:25:21Delo ni kategorizirano22696sl