<?xml version="1.0"?>
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/"><rdf:Description rdf:about="https://repozitorij.upr.si/IzpisGradiva.php?id=4903"><dc:title>A successful CRM implementation project in a service company</dc:title><dc:creator>Piskar,	Franka	(Avtor)
	</dc:creator><dc:creator>Faganel,	Armand	(Avtor)
	</dc:creator><dc:subject>customer relationship management</dc:subject><dc:subject>implementation</dc:subject><dc:subject>customer focus</dc:subject><dc:subject>process approach</dc:subject><dc:subject>quality</dc:subject><dc:subject>customer information</dc:subject><dc:subject>marketing</dc:subject><dc:subject>service company</dc:subject><dc:subject>Slovenia</dc:subject><dc:subject/><dc:publisher>Moderna organizacija</dc:publisher><dc:date>2009</dc:date><dc:date>2015-07-10 17:48:41</dc:date><dc:type>Delo ni kategorizirano</dc:type><dc:identifier>4903</dc:identifier><dc:language>sl</dc:language></rdf:Description></rdf:RDF>