Service encounter related process quality, patient satisfaction, and behavioral intentionNandkumar, Mekoth (Avtor) Babu, George P. (Avtor) Dalvi, Vidya (Avtor) Rajanala, Nirmala (Avtor) Nizomadinov, Khuseyn (Avtor) zdravstvostoritvekakovostpacientizadovoljstvoIndija20112013-10-15 12:07:32Delo ni kategorizirano2695ISSN: 1854-4231UDK: 338.46:005.336.3(540)COBISS.SI-ID: 4194519sl