20.500.12556/RUP-2316 Certain aspects of providing customer satisfaction management kakovosti trženjski odnosi uporabniki zadovoljstvo kibernetski model QMS TQM relationship marketing customers satisfaction cybernetic model true true false Angleški jezik Slovenski jezik Delo ni kategorizirano 2013-10-15 12:07:02 2013-10-15 12:07:02 2024-03-01 12:07:36 0000-00-00 00:00:00 2011 0 0 str. 39-62 no. 1 Vol. 9 Spring 2011 0000-00-00 NiDoloceno NiDoloceno NiDoloceno 0000-00-00 0000-00-00 0000-00-00 1581-6311 005.6 3961815 http://www.fm-kp.si/zalozba/ISSN/1581-6311/9_039-062.pdf 1 https://repozitorij.upr.si/Dokument.php?lang=slv&id=2316 Fakulteta za management 0 0 0