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Service quality in restaurants operating in a rural area : the case of Slovenian Istria
Marko Kukanja, Tanja Planinc, 2019, original scientific article

Abstract: The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.
Keywords: restaurant industry, service quality, rural areas, Slovenian Istria
Published in RUP: 30.11.2021; Views: 809; Downloads: 31
.pdf Full text (3,64 MB)

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