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1.
Zadovoljstvo pacientov s kakovostjo storitev v izbrani zdravstveni ustanovi : magistrska naloga
Petra Bezeg, 2024, master's thesis

Keywords: mangement kakovosti, model SERVQUAL
Published in RUP: 05.07.2024; Views: 889; Downloads: 70
.pdf Full text (817,06 KB)

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Management kakovosti storitev v izbrani bolnišnici : diplomska naloga
Vita Dobravc, 2021, undergraduate thesis

Keywords: kakovost storitev, management, pacienti, SERVQUAL, zaznavanje storitev, zdravstvena ustanova
Published in RUP: 16.09.2021; Views: 2416; Downloads: 149
.pdf Full text (786,26 KB)

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Competing through quality in higher education
Armand Faganel, Mirna Macur, 2005, published scientific conference contribution

Keywords: higher education, services, quality, SERVQUAL, students
Published in RUP: 15.10.2013; Views: 4927; Downloads: 77
URL Link to full text

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Zaznavanje kakovosti storitev v zdravilišču
Gašper Bračič, 2005, undergraduate thesis

Keywords: storitve, kakovost, odjemalci, zavodoljstvo, SERVQUAL, zdravilišče, diplomska dela
Published in RUP: 15.10.2013; Views: 3791; Downloads: 131
URL Link to full text
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10.
Kakovost storitev e-poslovalnice
Tomaž Blatnik, 2006, undergraduate thesis

Keywords: storitve, kakovost storitev, e-poslovanje, e-storitve, odjemalci, zadovoljstvo, SERVQUAL, diplomska dela
Published in RUP: 15.10.2013; Views: 5205; Downloads: 129
URL Link to full text
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