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Keywords: higher education, services, quality, SERVQUAL, studentsPublished in RUP: 15.10.2013; Views: 4927; Downloads: 77 Link to full text
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Keywords: storitve, kakovost storitev, e-poslovanje, e-storitve, odjemalci, zadovoljstvo, SERVQUAL, diplomska delaPublished in RUP: 15.10.2013; Views: 5205; Downloads: 129 Link to full textThis document has more files! More...