Found in: ključnih besedahSummary of found: ... customer complaints, organizational responses, satisfaction, repurchase intension, word...Keywords: customer complaints, organizational responses, satisfaction, repurchase intension, word of mouth commmunication, northern Cyyprus, hotel industryPublished: 15.10.2013; Views: 2812; Downloads: 65 Full text (0,00 KB)This document has more files! More...