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91.

Keywords: državna uprava, storitve, kakovost, standardi, modeli
Published in RUP: 15.10.2013; Views: 6211; Downloads: 288
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92.

Keywords: bančništvo, banke, elektronsko poslovanje, storitve, kakovost, uporabniki, zadovojstvo
Published in RUP: 15.10.2013; Views: 12487; Downloads: 429
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93.

Keywords: storitve, kakovost storitev, e-poslovanje, e-storitve, odjemalci, zadovoljstvo, SERVQUAL, diplomska dela
Published in RUP: 15.10.2013; Views: 7327; Downloads: 255
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