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1.
Prototip večparametrskega odločitvenega modela za upravljanje odnosov s strankami : diplomsko delo
Rok Grdina, 2012, undergraduate thesis

Keywords: zbiranje podatkov, uopravljanje, odnosi s strankami
Published in RUP: 09.09.2022; Views: 2044; Downloads: 18
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2.
Strategic market management
David A. Aaker, 2008

Keywords: management, strateški management, poslovno okolje, struktura, razvoj, strategija, trg, konkurenčnost, odnosi s strankami, investicije, smernice, analiza, management, strategic management, business environment, structure, development, strategy, market, competitivity, customer relationship, investments, guidelines, analysis
Published in RUP: 10.07.2015; Views: 8227; Downloads: 66
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3.
Organizacijski in informacijski vidiki sistema za upravljanje odnosov s strankami
Janez Bostner, 2005, undergraduate thesis

Keywords: podjetje, zaposleni, informacijski sistem, stranke, podatki o stranki, procesi, odnosi s strankami, upravljanje odnosov, diplomska dela
Published in RUP: 15.10.2013; Views: 5184; Downloads: 109
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4.
Uvedba kontaktnega centra in CRM rešitve v podjetje
Andreja Terčelj, 2010, undergraduate thesis

Keywords: kupci, odnosi s strankami, upravljanje, management, kontaktni center, informacijski sistemi
Published in RUP: 15.10.2013; Views: 4790; Downloads: 153
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5.
CRM tehnologija v klicnih centrih
Marko Drev, 2006, undergraduate thesis

Keywords: klicni centri, razvoj CRM aplikacije, tehnologija, odnosi s strankami, diplomska dela
Published in RUP: 15.10.2013; Views: 4993; Downloads: 112
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6.
Koncept usmeritve k strankam za uspešno upravljanje odnosov družbe s strankami
Andreja Vovk, 2013, undergraduate thesis

Keywords: stranke, odnosi s strankami, usmeritev k strankam, informacijski sistemi, prenova procesov, zaposleni, motivacija, obnašanje strank
Published in RUP: 15.10.2013; Views: 4964; Downloads: 158
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