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Measuring the impacts of organizational responses
Erdogan Haktan Ekiz, Huseyin Arasli, 2007, original scientific article

Found in: ključnih besedah
Keywords: customer complaints, organizational responses, satisfaction, repurchase intension, word of mouth commmunication, northern Cyyprus, hotel industry
Published: 15.10.2013; Views: 2813; Downloads: 65
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