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Measuring the impacts of organizational responsesErdogan Haktan Ekiz,
Huseyin Arasli, 2007, original scientific article
Found in: ključnih besedah
Summary of found: ...customer complaints, organizational responses, satisfaction, repurchase intension, word of mouth commmunication, northern Cyyprus,...
Keywords: customer complaints, organizational responses, satisfaction, repurchase intension, word of mouth commmunication, northern Cyyprus, hotel industry
Published: 15.10.2013; Views: 2797; Downloads: 65
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