Abstract: The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.Keywords: restaurant industry, service quality, rural areas, Slovenian IstriaPublished in RUP: 30.11.2021; Views: 1325; Downloads: 38 Full text (3,64 MB)
Abstract: The purpose of this paper is to analyse the efficiency performance of restaurants operating in the rural areas of Slovenia. The sample consisted of 52 independently run rural restaurant facilities. Data were obtained from restaurant managers and restaurant firms' financial reports. Based on a convenience sampling method, only those restaurants whose only source of operating revenues was providing food in a restaurant setting were included in the sample.Keywords: efficiency, restaurant industry, SloveniaPublished in RUP: 30.11.2021; Views: 1248; Downloads: 32 Full text (3,74 MB)
Keywords: efficiency, restaurant industry, cluster analysis, DEAPublished in RUP: 20.11.2021; Views: 1342; Downloads: 26 Full text (3,97 MB)
Keywords: domestic customers, restaurant industry, service quality, DINESERV, Opatija, PortorožPublished in RUP: 08.08.2016; Views: 3512; Downloads: 91 Link to full text
