1. Phenomenography of Sustainable Tourism in Luxury HotelsAdityo Wicaksono, Firman Tri Ajie, Agustini Rahayu, Dini Andriani, Angga Wijaya Holman Fasa, Mahardhika Berliandaldo, Juprianto, 2025, original scientific article Abstract: Contemporarily, tourism stakeholders (especially luxury hotels) are translating the sustainable tourism concept into various understandings. Hence, it is difficult to see the best ways to actualize the concept and achieve significant outcomes. Therefore, it is necessary to capture the current understanding empirically. To capture these understandings, this paper employs a phenomenographic approach, involving 17 luxury hoteliers in Indonesia. As a result, two contributions are presented in this paper. First, this study distinguishes three distinct understandings for the actualization of sustainable tourism, namely the (1) complying, (2) engaging, and (3) advocating stage. Second, a stage-gate model is proposed for the practical application of the gradual actualization of sustainable tourism in luxury hotels.
Keywords: sustainable tourism, luxury hotel, phenomenography, hotelier, sustainability
Published in RUP: 20.01.2026; Views: 39; Downloads: 0
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2. A 25-Year Odyssey through Luxury Tourism ResearchAji Sudarsono, Ramiz Ansharil Haq, 2025, original scientific article Abstract: This study conducts a bibliometric and systematic literature review (SLR) of luxury tourism research, analysing 72 Scopus-indexed articles from 2000 to 2025. The findings reveal a growing interest in luxury tourism, with publication peaks in 2024 (14 articles) and notable growth between 2022 and 2023. Italy leads in research output (8 articles), followed by the UK, New Zealand, and China (7 each), while developing nations like Indonesia remain underrepresented. Thematic analysis identifies key clusters, including socio-economic impacts, luxury consumer behaviour, and sustainability in hospitality. Research predominantly employs qualitative methodology (38 studies) as the primary data collection tool. Emerging trends emphasize digitalization, sustainability, and experiential luxury tourism, with increasing use of AI, machine learning, and social media analytics. The study highlights the multidisciplinary nature of luxury tourism, intersecting with business, social sciences, and environmental studies. Mixed-method approaches are gaining traction, blending qualitative depth with quantitative generalizability. Key challenges include balancing luxury tourism’s economic benefits with sustainability and addressing infrastructural gaps in emerging destinations. The VOSviewer analysis underscores global research collaborations, with Europe and Asia as dominant contributors. Practical implications suggest that stakeholders should prioritize sustainable practices, digital marketing, and personalized experiences to cater to luxury tourists. Future research should explore developing markets, cultural influences, and policy impacts to enrich the global understanding of luxury tourism dynamics.
Keywords: luxury tourism, bibliometric analysis, systematic literature review, PRISMA, digitalization, consumer behaviour
Published in RUP: 20.01.2026; Views: 33; Downloads: 0
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3. An Innovative Lens on Green Tourism : A Narrative Review of Cognitive Dissonance in Sustainable Tourism DevelopmentKevin Fuchs, 2025, original scientific article Abstract: Despite growing concern over sustainability, value–behaviour inconsistencies remain widespread in tourism, highlighting a need for conceptual clarity. Therefore, an inductive thematic synthesis was utilized to analyse how cognitive dissonance is conceptualized, triggered, and resolved across various green tourism contexts. Three thematic main strands emerged: (1) value–behaviour inconsistency, (2) green identity and group influence, and (3) situational constraints and greenwashing. Tourists often maintain a green self-image despite contradictory behaviour, influenced by group norms, destination cues, and infrastructural limitations. The findings highlight that destination managers and marketers must reduce behavioural friction and ensure that sustainability claims are authentic and actionable. Theoretically, the revew contributes a conceptual map of cognitive dissonance in green tourism, highlighting how dissonance emerges and is managed.
Keywords: cognitive dissonance, green tourism, sustainable tourist behaviour, value–behaviour gap, pro-environmental travel
Published in RUP: 20.01.2026; Views: 40; Downloads: 0
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4. Relevance of Place Attachment towards Sustainability in Tourism : A Bibliometric AnalysisArun Bhatia, Umesh Kumar, Saurabh Kumar, Divyam Sharma, 2025, original scientific article Abstract: Sustainability is a core and primary outcome of place attachment studies, an increasingly popular research topic in the tourism industry. It is a significant concern in daily life because of social and environmental issues and the need to preserve legacy and facilities to maintain tourism destinations. In this study, the Scopus database and keywords related to place attachment, sustainability, and tourism were used to identify the papers. The result revealed that 720 papers were found in the Scopus database from 1988 to 2023. After filtering the data, only 448 papers were included for further analysis. In this study, authors use the bibliometrics analysis technique, VOSviewer, and RStudio software to quantify and visualise the existing literature on place attachment and sustainability and evaluate the main overview of the research summary. This study aims to present a bibliometric overview of place attachment towards sustainability in tourism research. The study employed co-occurrence of keywords, most prolific authors, most cited countries, most cited articles, and co-authorship by country analyses. The findings show significant growth in the field of place attachment and sustainability research, including authors, significant journals, research papers, and countries.
Keywords: place, place attachment, sustainability, tourism, bibliometric analysis
Published in RUP: 20.01.2026; Views: 27; Downloads: 0
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5. Code glosses in tourism discourse : a contrastive analysis of Croatian tourist brochures, English originals, and their translationsMarina Peršurić Antonić, 2025, original scientific article Keywords: code glosses, metadiscourse, tourist brochures, translation strategies, cross-cultural communication, English as a lingua franca (ELF), persuasiveness in tourism discourse
Published in RUP: 13.01.2026; Views: 136; Downloads: 3
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6. Gamification in the Tourism and Hospitality Sector: A Narrative Literature Review and Research DirectionsRola Hamie, Ali Abou Ali, Alaa Abbas, 2025, original scientific article Abstract: This paper represents a narrative literature review on gamification within tourism and hospitality sector (T&H). Out of 61 studies, 55 papers examined the importan-ce of adopting gamification in this industry but failed to acknowledge the role of motivational affordances that are responsible for invoking gameful experiences in tourism apps and promoting sustainable travel practices which benefits all gamifi-cation parties specifically app designers, core service providers, third party service providers, and tourists or players. Motivational affordances are crucial for the fulfil-ment of basic psychological needs for relatedness, autonomy, mastery, and purpose, that in turn induces further behavioural outcomes reflected in achieving meanin-gful users’ interaction, engagement, and loyalty in addition to potentially achieving rewards. Hence, the researchers have searched in a number of databases including Elsevier, ResearchGate, Routledge, Springer, and Scopus to reveal whether gamifica-tion literature within T&H sector provided enough examinations for motivational affordances and their ultimate effects on psychological and behavioural outcomes. Finally, the researchers elaborated on specific future research directions.
Keywords: gamification, tourism and hospitality sector, hospitality and tourism review platforms, motivational affordances
Published in RUP: 16.12.2025; Views: 178; Downloads: 1
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7. Using Landscape Drawings to Explore Destination ImagesYihao Zhuo, Hirofumi Ueda, original scientific article Abstract: This paper represents a narrative literature review on gamification within tourism and hospitality sector (T&H). Out of 61 studies, 55 papers examined the importan-ce of adopting gamification in this industry but failed to acknowledge the role of motivational affordances that are responsible for invoking gameful experiences in tourism apps and promoting sustainable travel practices which benefits all gamifi-cation parties specifically app designers, core service providers, third party service providers, and tourists or players. Motivational affordances are crucial for the fulfil-ment of basic psychological needs for relatedness, autonomy, mastery, and purpose, that in turn induces further behavioural outcomes reflected in achieving meanin-gful users’ interaction, engagement, and loyalty in addition to potentially achieving rewards. Hence, the researchers have searched in a number of databases including Elsevier, ResearchGate, Routledge, Springer, and Scopus to reveal whether gamifica-tion literature within T&H sector provided enough examinations for motivational affordances and their ultimate effects on psychological and behavioural outcomes. Finally, the researchers elaborated on specific future research directions.
Keywords: gamification, tourism and hospitality sector, hospitality and tourism review platforms, motivational affordances
Published in RUP: 16.12.2025; Views: 176; Downloads: 1
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8. Drivers of Tipping Behaviour in Restaurants: The Case of CroatiaIna Rimac, Ljudevit Pranić, Ena Jurić, 2025, original scientific article Abstract: Tipping in the hospitality industry is a widespread but under-researched phenomenon, particularly in regions where cultural, economic, and social dynamics diverge
from established norms. This study explores the critical role of consumer-perceived
value in shaping tipping behaviour in the restaurant industry, specifically focusing
on Croatia – a context where unique cultural, economic, and social dynamics influence tipping practices. Analysing data from 438 Croatian residents, the study
reveals how service dimensions – such as food quality, ambiance, service convenience, and server quality – intersect with demographic characteristics and payment
methods to influence tipping practices and WoM recommendations. The research
situates Croatia’s tipping practices within the broader framework of tourism innovation, emphasizing the interplay of legislative reforms (such as the introduction of
card-based tipping), operational advancements (such as the integration of digital
payment systems), and evolving cultural norms. These innovations enhance the dining experience for both locals and international tourists, aligning local hospitality
practices with global standards. The findings underscore how transitional economies can leverage these combined innovations to strengthen their competitiveness in
the global tourism market while fostering positive tourist perceptions.
Keywords: tipping, restaurants, perceived value, tourism innovation, Croatia
Published in RUP: 16.12.2025; Views: 133; Downloads: 1
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9. Consumer expectations in the context of unique tourism productsŽana Čivre, Petra Rebec, Petra Zabukovec Baruca, 2024, original scientific article Abstract: In response to the contemporary trend of tourists actively seeking novel, unique, and distinctive experiences, this study explores the relationship between tourists’ perceptions of the uniqueness of tourism products and their expectations. Spe-cifically, it focuses on the coastal destinations of Piran and Portorož in Slovenia, analysing four unique experiences: Gourmet Olive Tours, Fonda Fish Garden, The Disappearance of Tartini’s Violin, and E-bike Extravaganza Mareatour. Using a qu-antitative approach, the study supports the hypothesis that the perceived uniqu-eness of new tourism products significantly influences tourists’ expectations. The findings support the hypothesis, revealing that the perceived uniqueness of an expe-rience is closely tied to its incorporation of local character and a strong experiential or personal touch. For instance, the Gourmet Olive Tour experience, perceived as the most unique, offers tourists immersive encounters within a landscape park and interactions with a local olive family. Furthermore, the study identifies a hierar-chy of expectations among tourists, ranging from increasing knowledge of the local offer, traditions, and history, to seeking unique activities and having confidence that the experience will meet their expectations. In conclusion, the research underscores that consumers harbour high expectations for unique experiences, underlining the importance of infusing tourism products with experiential and emotional elements. The positive correlation between perceived uniqueness and expectations undersco-res the imperative for crafting distinct and memorable tourism offerings. The study enriches our understanding of the relationship between perceived uniqueness and expectations, offering insights for destination marketers creating distinctive tou-rism products. It also provides recommendations for future research, enhancing scholarly discourse on tourism product development and consumer behaviour.
Keywords: consumer expectations, unique tourism products, destination, tourism experience
Published in RUP: 10.04.2025; Views: 984; Downloads: 11
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