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1.

Organizacijski in informacijski vidiki sistema za upravljanje odnosov s strankami
Janez Bostner, 2005, undergraduate thesis

Keywords: podjetje, zaposleni, informacijski sistem, stranke, podatki o stranki, procesi, odnosi s strankami, upravljanje odnosov, diplomska dela
Published in RUP: 15.10.2013; Views: 5223; Downloads: 109
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2.

Management projektov banke kot podpora zaposlenim
Tanja Šešić, 2008, undergraduate thesis

Keywords: informacijski sistemi, banke, bančni delavci, Novo bančno okence, upravljanje odnosov s komitenti, projekti
Published in RUP: 15.10.2013; Views: 4484; Downloads: 114
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3.

Uvedba sistema CRM
Lidija Bole, 2005, undergraduate thesis

Keywords: CRM, podatkovno skladišče, analitična obdelava podatkov, stranke, odnosi, upravljanje odnosov, diplomska dela
Published in RUP: 15.10.2013; Views: 5339; Downloads: 170
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4.

Prenova sistema za upravljanje odnosov s strankami
Ljubica Retelj, 2007, undergraduate thesis

Keywords: upravljanje odnosov s strankami, informacijska tehnologija, informacijski sistem
Published in RUP: 15.10.2013; Views: 7887; Downloads: 131
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5.

Kartica Wellcard - rezultat uvajanja CRM v podjetje
Lidija Novak, 2010, undergraduate thesis

Keywords: storitve, odjemalci, stranke, zadovoljstvo, upravljanje odnosov, načela, modeli
Published in RUP: 15.10.2013; Views: 5750; Downloads: 172
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