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Elektronski CRM in analiza ponudnikov : zaključna projektna naloga
Sladjana Fina, 2017, diplomsko delo

Ključne besede: CRM, upravljanje, odnosi, stranke, podjetja, strategije, sistemi
Objavljeno v RUP: 06.06.2021; Ogledov: 1057; Prenosov: 30
.pdf Celotno besedilo (1,20 MB)

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Analiza koristnosti aplikacije CRM v mikro podjetju : diplomska naloga
Merima Muhić, 2014, diplomsko delo

Ključne besede: kupci, prodaja, mikro podjetja, upravljanje, stranke, CRM
Objavljeno v RUP: 10.07.2015; Ogledov: 3435; Prenosov: 239
URL Povezava na celotno besedilo
Gradivo ima več datotek! Več...

5.
Evaluation of measurement uncertainty for the methods of analysis used to assess the characteristics of olive oil and olive-pomace oil from commission regulations EEC 2568/91 and EC 1989/2003 : a case sample evaluating the measurement uncertainty for peroxide value
Bojan Butinar, Milena Bučar-Miklavčič, Erika Bešter, Vasilij Valenčič, 2007, izvirni znanstveni članek

Opis: Metrology has been present in our scientific knowledge for a long time, but mostly in physical measurements. Chemical measurement can be defined as a comparison of a quantity of measurand and relating it to a unit (e.g. mol/kg).When expressing a result of a measurement, the problem of traceability, validation and the measurement uncertainty (MU) evaluation must be challenged. It is well known that MU is a parameter associated with the result of a measurement that characterizes the dispersion of the values that could reasonably be attributed to the measurand. The EEC document 2568/91 with its annexes gives the methods of analysis to assess the characteristics of olive oils and olive-pomace oils with given limits. The EC document 1989/2003 gives the scheme, the algorithm, the pathway, the decision tree to differentiate between various types of olive oils using the particular determinations based on limits. The major lack of these EC methods is the non-existence of validation parameters, which are crucial in determining the MU (and in accreditation of a laboratory). There are several ways of evaluating (better term than calculating) the MU: with model equation, with use of a certified reference material (CRM) and with participation in a proficiency testing (PT) scheme. MU for a method of analysis is inherent to a laboratory and can serve as a tool for 'measuring' the quality of a laboratory. Unfortunately, there are practically no CRM's in the olive oil testing field. The only way to achieve a usable MU is through participation in PT schemes.
Ključne besede: CRM, EEC 2568/91, EC 1989/2003, metrology, olive oil, PT scheme
Objavljeno v RUP: 10.07.2015; Ogledov: 4823; Prenosov: 47
URL Povezava na celotno besedilo

6.
Uvedba sistema CRM
Lidija Bole, 2005, diplomsko delo

Ključne besede: CRM, podatkovno skladišče, analitična obdelava podatkov, stranke, odnosi, upravljanje odnosov, diplomska dela
Objavljeno v RUP: 15.10.2013; Ogledov: 3945; Prenosov: 158
URL Povezava na celotno besedilo
Gradivo ima več datotek! Več...

7.
Podpora prodaji bančnih storitev
Tanja Nemarnik, 2006, diplomsko delo

Ključne besede: banka, bančništvo, storitve, trženje, trženjski splet, stranke, zadovoljstvo, CRM model, diplomska dela
Objavljeno v RUP: 15.10.2013; Ogledov: 3636; Prenosov: 111
URL Povezava na celotno besedilo
Gradivo ima več datotek! Več...

8.
CRM tehnologija v klicnih centrih
Marko Drev, 2006, diplomsko delo

Ključne besede: klicni centri, razvoj CRM aplikacije, tehnologija, odnosi s strankami, diplomska dela
Objavljeno v RUP: 15.10.2013; Ogledov: 3687; Prenosov: 92
URL Povezava na celotno besedilo
Gradivo ima več datotek! Več...

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