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Integration of quality, continuous improvement, and innovation in tourism : the QCII model
Dejan Križaj, 2020, pregledni znanstveni članek

Ključne besede: quality, continuous improvement, innovation, smart tourism
Objavljeno v RUP: 30.11.2021; Ogledov: 1199; Prenosov: 23
.pdf Celotno besedilo (188,57 KB)

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Service quality in restaurants operating in a rural area : the case of Slovenian Istria
Marko Kukanja, Tanja Planinc, 2019, izvirni znanstveni članek

Opis: The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.
Ključne besede: restaurant industry, service quality, rural areas, Slovenian Istria
Objavljeno v RUP: 30.11.2021; Ogledov: 1221; Prenosov: 38
.pdf Celotno besedilo (3,64 MB)

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Logotipi partnerjev Univerza v Mariboru Univerza v Ljubljani Univerza na Primorskem Univerza v Novi Gorici