Keywords: higher education, services, quality, SERVQUAL, studentsPublished in RUP: 15.10.2013; Views: 5891; Downloads: 79 Link to full text
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Keywords: higher education, internationalisation, marketization, commodification of educationPublished in RUP: 15.10.2013; Views: 4654; Downloads: 83 Link to full text
Keywords: quality assurance, higher education, external evaluation, institutional evaluationPublished in RUP: 15.10.2013; Views: 3972; Downloads: 65 Full text (119,03 KB)