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1.
Enhancing crisis response efficiency through ICT : a Delphi study on operational and decision-making improvements in mass casualty incidents
Primož Režek, Boštjan Žvanut, 2025, izvirni znanstveni članek

Opis: The potential of information and communication technology (ICT) to improve coordination and decision-making during the training and operational phases of mass casualty incidents (MCIs) has not yet been sufficiently explored. This three-round Delphi study investigates whether ICT use in MCIs can enhance decision-making and increase victim survival rates. The study was conducted from 10 February to 20 September 2024, with 25 international experts from academia, clinical practice, and health informatics. The results were summarised using a SWOT analysis, confirming ICT's perceived potential in MCI management. The analysis revealed a critical asymmetry: while the strengths and opportunities were mainly associated with technical factors (e.g. the effectiveness of drones, global positioning systems, artificial intelligence, dashboards, and virtual and augmented reality to improve the cost-effectiveness of training), weaknesses and threats were mainly social and organisational. These included a lack of standardisation and interoperability, limited ICT-supported training, infrastructure and cybersecurity gaps, resistance to change, legal constraints, underfunding, low technological readiness, and scepticism about the cost-effectiveness of ICT in real-world MCI contexts. Our findings highlight the gap between technological readiness and implementation challenges, suggesting that ICT innovation alone is insufficient without supportive governance, infrastructure, and stakeholder engagement. As the first Delphi study of its kind, it provides a strategic foundation for evidence-based ICT integration in training and operational MCI responses. The findings provide clear priorities for future policy development and empirical validation, emphasising the need to address persistent non-technical barriers to realise ICT’s full potential in crisis management.
Ključne besede: mass casualty incidents (MCI), information and communication technology (ICT), artificial intelligence (AI), drones, electronic triage systems, delphi study, SWOT analysis
Objavljeno v RUP: 08.09.2025; Ogledov: 347; Prenosov: 3
.pdf Celotno besedilo (637,65 KB)
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Factors affecting effectiveness of knowledge management : a case of Bosnia and Herzegovina enterprises
Mirela Kljajić-Dervić, Roberto Biloslavo, 2015, objavljeni znanstveni prispevek na konferenci

Opis: A successful business is a business based on knowledge. In modern economy, successful companies appreciate knowledge and systematically support its creation, sharing and application within business processes. Very often knowledge is the most critical economic resource; it is therefore necessary to effectively direct and lead processes of creation or acquisition, transfer, use and exploitation of knowledge. These processes together form the concept of knowledge management. Through effective knowledge management, organizations can improve their performance and gain a competitive advantage. But first they need to identify critical success factors to develop knowledge managements in organizations. This paper shows and discusses results of the empirical study conducted in Bosnia and Herzegovina. Based on existing research and proposed models, the study outlines six factors (i.e. organizational culture, human capital, management, organizational structure, reward system, information technology), which we believe have a direct impact on the effectiveness of knowledge management. Research data have been collected through a survey. The research sample was composed of 317 companies that employed 10 to 600 employees. Collected data were analyzed by use of the structural equation modelling. This will allow us to propose a model of influential factors for effective knowledge management. Results of the study will help organizations to better understand critical factors influencing the effectiveness of knowledge management.
Ključne besede: upravljanje znanja, organizacijska kultura, človeški kapital, menedžment, organizacijske strukture, sestem nagrajevanja, informacijska tehnologija, knowledge management, organizational culture, human capital, management, organizational structure, rewarding system, information technology
Objavljeno v RUP: 08.08.2016; Ogledov: 5540; Prenosov: 38
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The service university
Arild Tjeldvoll, 2010, izvirni znanstveni članek

Ključne besede: service university, quality, information technology, academic freedom, management
Objavljeno v RUP: 15.10.2013; Ogledov: 4434; Prenosov: 77
URL Povezava na celotno besedilo

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