| Title: | Zadovoljstvo odjemalcev kot merilo kakovosti bančnih storitev |
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| Authors: | ID Vodopivec, Karen (Author)
ID Faganel, Armand (Mentor) More about this mentor...  |
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| Files: |  http://www.ediplome.fm-kp.si/Vodopivec_Karen_20091028.pdf
 Vodopivec_Karen_20091028.pdf (574,52 KB)
MD5: C28CDEC4A0EBC0BA3726F6C7F03C5562
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| Language: | Slovenian |
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| Work type: | Undergraduate thesis |
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| Typology: | 2.11 - Undergraduate Thesis |
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| Organization: | FM - Faculty of Management
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| Keywords: | storitve, kakovost, odjemalci, zadovoljstvo, zvestoba, merjenje kakovosti, merjenje zadovoljstva |
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| Place of publishing: | Koper |
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| Publisher: | [K. Vodopivec] |
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| Year of publishing: | 2009 |
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| Number of pages: | VIII, 43 str. + pril. |
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| PID: | 20.500.12556/RUP-1632 |
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| UDC: | 336.71:658.89(043.2) |
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| COBISS.SI-ID: | 3314391 |
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| Publication date in RUP: | 15.10.2013 |
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| Views: | 4163 |
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| Downloads: | 114 |
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| Metadata: |    |
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