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Title:Zagotavljanje kakovosti v gostinstvu
Authors:ID Uran Maravić, Maja (Author)
ID Ivankovič, Gordana (Author)
Files:.pdf RAZ_Uran_Maravic_Maja_i2017.pdf (7,62 MB)
MD5: F099F293777974F8D2CC51AED5755130
 
Language:Slovenian
Work type:Unknown
Typology:2.01 - Scientific Monograph
Organization:ZUP - University of Primorska Press
Abstract:Prvi del raziskave preučuje kakovost storitev v teoretičnem smislu, predvsem pa želi prikazati na študiji primera, kakšna je praksa zagotavljanja kakovosti storitev v zelo uspešnem slovenskem hotelu. Drugi del raziskave se posveča na pogled povsem drugačni temi - vpeljavi sistema USALI v slovensko hotelirstvo.
Keywords:management, nadzor, USALI, elektronske knjige
Place of publishing:Koper
Place of performance:Koper
Publisher:Založba Univerze na Primorskem
Year of publishing:2017
Year of performance:2017
PID:20.500.12556/RUP-17248 This link opens in a new window
ISBN:978-961-7023-37-4
UDC:640.4:005.336.3(0.034.2)
COBISS.SI-ID:291747840 This link opens in a new window
Publication date in RUP:08.11.2021
Views:1591
Downloads:41
Metadata:XML DC-XML DC-RDF
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