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Title:Pomen kakovosti storitev za zadovoljstvo odjemalca
Authors:ID Svetina, Mirela (Author)
ID Dolinšek, Slavko (Mentor) More about this mentor... This link opens in a new window
Files:URL http://www.ediplome.fm-kp.si/Svetina_Mirela_20090121.pdf
 
.pdf Svetina_Mirela_20090121.pdf (577,89 KB)
MD5: A0EB7338EE802EF39A81C93F1833E73E
 
Language:Slovenian
Work type:Undergraduate thesis
Typology:2.11 - Undergraduate Thesis
Organization:FM - Faculty of Management
Keywords:storitve, kakovost, odjemalci, zadovoljstvo, turizem, zaposleni, standardi kakovosti
Place of publishing:Koper
Publisher:[M. Svetina]
Year of publishing:2008
Number of pages:VIII, 51 str. + pril.
PID:20.500.12556/RUP-2367 This link opens in a new window
UDC:338.48:05.6(043.2)
COBISS.SI-ID:2959575 This link opens in a new window
Publication date in RUP:15.10.2013
Views:3895
Downloads:137
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