Title: | Analiza zadovoljstva uporabnikov potniških železniških storitev |
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Authors: | ID Kavčič, Monika (Author) ID Manzin, Massimo (Mentor) More about this mentor... |
Files: | http://www.ediplome.fm-kp.si/Kavcic_Monika_20121207.pdf
Kavcic_Monika_20121207.pdf (379,25 KB) MD5: 81F6BF6BFEB12E2FF3ABBFA27BD298A1
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Language: | Slovenian |
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Work type: | Final paper |
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Typology: | 2.11 - Undergraduate Thesis |
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Organization: | FM - Faculty of Management
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Keywords: | storitve, lastnosti, odjemalci, zadovoljstvo, pričakovanja, ugotavljanje, merjenje |
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Place of publishing: | Koper |
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Publisher: | [M. Kavčič] |
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Year of publishing: | 2012 |
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Number of pages: | VII, 37 str. + pril. |
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PID: | 20.500.12556/RUP-3502 |
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UDC: | 658.89:656.2(043.2) |
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COBISS.SI-ID: | 4518615 |
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Publication date in RUP: | 15.10.2013 |
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Views: | 2597 |
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Downloads: | 145 |
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