Dejavniki kakovosti storitev in zadovoljstvo odjemalcev : študija primera v izbranem študentskem servisu

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Title:	Dejavniki kakovosti storitev in zadovoljstvo odjemalcev : študija primera v izbranem študentskem servisu
Authors:	ID Krajnčan, Petra (Author) ID Markič, Mirko (Mentor) More about this mentor...
Files:	http://www.ediplome.fm-kp.si/Krajncan_Petra_20150709.pdf Krajncan_Petra_20150709.pdf (858,58 KB) MD5: 3B03C8DDEC312B479CF1B2FE2E60C055
Language:	Slovenian
Work type:	Bachelor thesis/paper
Typology:	2.11 - Undergraduate Thesis
Organization:	FM - Faculty of Management
Keywords:	management, storitve, kakovost, modeli kakovosti, odjemalci, zadovoljstvo
Place of publishing:	Koper
Publisher:	[P. Krajnčan]
Year of publishing:	2015
Number of pages:	IX, 69 str. + pril.
PID:	20.500.12556/RUP-6898
UDC:	331.533-057.87(043.2)
COBISS.SI-ID:	1537617604
Publication date in RUP:	13.10.2015
Views:	3389
Downloads:	190
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