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21 - 23 / 23

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21.

Zadovoljstvo odjemalca potrjuje kakovost storitev
Tanja Zvijerac, 2006, undergraduate thesis

Keywords: storitve, lastnosti storitev, kakovost storitev, merjenje kakovosti storitev, zadovoljstvo odjemalcev, merjenje zadovoljstva
Published in RUP: 15.10.2013; Views: 2941; Downloads: 183
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22.

Kakovost v javni upravi
Jana Sever, 2008, undergraduate thesis

Keywords: javna uprava, državna uprava, kakovost, politika kakovosti, e-uprava, model odličnosti EFQM, CAF, zadovoljstvo odjemalcev
Published in RUP: 15.10.2013; Views: 4270; Downloads: 135
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23.

Zadovoljstvo odjemalcev kot osnova za uspešno poslovanje podjetja
Tanja Tuljak, 2006, undergraduate thesis

Keywords: podjetje, poslovanje podjetja, storitveno podjetje, odjemalci, zadovoljstvo odjemalcev, zvestoba, tržna raziskava, diplomska dela
Published in RUP: 15.10.2013; Views: 3537; Downloads: 120
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