Abstract: The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.Keywords: restaurant industry, service quality, rural areas, Slovenian IstriaPublished in RUP: 30.11.2021; Views: 943; Downloads: 34 Full text (3,64 MB)
Keywords: domestic customers, restaurant industry, service quality, DINESERV, Opatija, PortorožPublished in RUP: 08.08.2016; Views: 2964; Downloads: 89 Link to full text
Keywords: restaurant quality, service quality management, F&B management, marketing mix, SloveniaPublished in RUP: 08.08.2016; Views: 3009; Downloads: 70 Link to full textThis document has more files! More...
Keywords: F&B management, loyalty, marketing mix, restaurant qualityPublished in RUP: 08.08.2016; Views: 3411; Downloads: 150 Link to full text