| Title: | Reševanje pritožb kupcev širokopotrošnih izdelkov : študija primera |
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| Authors: | ID Tišler, Anja (Author)
ID Faganel, Armand (Mentor) More about this mentor...  |
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| Files: |  RAZ_Tisler_Anja_i2019.pdf (1,08 MB)
MD5: F899072463DF48872C00148E63738250
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| Language: | Slovenian |
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| Work type: | Final paper |
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| Typology: | 2.11 - Undergraduate Thesis |
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| Organization: | FM - Faculty of Management
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| Keywords: | pritožbe, reklamacije, podjetja, potrošniki, zadovoljstvo, zvestoba, načini reševanja pritožb |
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| Place of publishing: | Koper |
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| Place of performance: | Koper |
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| Publisher: | [A. Tišler] |
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| Year of publishing: | 2019 |
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| Year of performance: | 2019 |
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| Number of pages: | VII, 47 str., [12] str. pril. |
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| PID: | 20.500.12556/RUP-16630 |
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| UDC: | 336.484.5(043.2) |
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| COBISS.SI-ID: | 1541852612 |
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| Publication date in RUP: | 07.06.2021 |
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| Views: | 921 |
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| Downloads: | 27 |
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