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RUP
FAMNIT - Faculty of Mathematics, Science and Information Technologies
FHŠ - Faculty of Humanities
FM - Faculty of Management
FTŠ Turistica - Turistica – College of Tourism Portorož
FVZ - Faculty of Health Sciences
IAM - Andrej Marušič Institute
PEF - Faculty of Education
UPR - University of Primorska
ZUP - University of Primorska Press
COBISS
University of Primorska, University Library - all departments
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Title:
Integration of quality, continuous improvement, and innovation in tourism : the QCII model
Authors:
ID
Križaj, Dejan
(Author)
Files:
RAZ_Krizaj_Dejan_i2020.pdf
(188,57 KB)
MD5: EBBA0C9D408F60FFEA43DD87EF538178
Language:
English
Work type:
Unknown
Typology:
1.02 - Review Article
Organization:
ZUP - University of Primorska Press
Keywords:
quality
,
continuous improvement
,
innovation
,
smart tourism
Year of publishing:
2020
Number of pages:
str. 97-110, 120
Numbering:
Year 13, no. 1
PID:
20.500.12556/RUP-17408
UDC:
338.484:502.131.1
ISSN on article:
1855-3303
DOI:
10.26494/2335-4194.13.97-110
COBISS.SI-ID:
26357507
Publication date in RUP:
30.11.2021
Views:
1252
Downloads:
23
Metadata:
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Record is a part of a journal
Title:
Academica turistica. tourism & innovation journal
Publisher:
Turistica, Turistica, University of Primorska Press
ISSN:
1855-3303
COBISS.SI-ID:
237856768
Secondary language
Language:
Slovenian
Abstract:
Članek se osredotoča na iskanje presekov med upravljanjem kakovosti, sistemi stalnih izboljšav in inovativnostjo v turizmu. vsebuje uvodne teoretične vpoglede v vsa tri področja in (v analitičnem delu) obravnava strokovno in znanstveno literaturo z namenom iskanja teoretičnih izhodišč ter nadaljnjih razvojnih smernic, pridobljenih s pomočjo analize primerov dobrih praks in relevantnih trendov. Ugotovitve so povzete v predlagani metodi QCII za izboljševanje in inoviranje kakovostne turistične ponudbe. Poseben poudarek je namenjen vključevanju konceptov trajnosti in pametnega turizma: tako z vidika novih tehnologij in njihove uravnotežene uporabe kot z vidika pazljivega usklajevanja interesov ter povezav med turističnimi podjetji in njihovim okoljem.
Keywords:
kakovost
,
stalne izboljšave
,
inovativnost
,
pametni turizem
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